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Payment Policy

At Chicyour, we strive to offer a seamless, convenient, and secure shopping experience for all our customers. Please review our Payment Policy carefully for detailed information regarding accepted payment methods, processing procedures, security measures, and how we handle payment-related issues.

1. Accepted Payment Methods

  • We accept payments exclusively through PayPal for all orders placed on our website.

  • PayPal is a trusted and secure online payment platform that allows you to pay via your PayPal account balance.

  • We do not accept cash, checks, wire transfers, or other payment methods at this time.

2. Payment Processing

  • All payments will be processed immediately at the time of purchase.

  • By submitting your payment information, you certify that the payment method provided is valid, belongs to you, and you are authorized to use it.

  • We reserve the right to cancel any order if payment authorization fails or if fraud is suspected.

3. Payment Confirmation

  • Upon successful payment, you will receive an order confirmation email containing your order details, payment receipt, and estimated delivery information.

  • If there is an issue processing your payment (e.g., declined transaction, invalid payment details), we will notify you promptly via email and may request an alternative payment method to complete your order.

  • Orders will not be processed or shipped until payment has been successfully authorized.

4. Currency

  • All transactions are conducted in the currency displayed on our website based on your location and PayPal’s currency settings.

  • Currency conversion fees may apply depending on your payment method and financial institution; these fees are your responsibility.

  • The final amount charged will appear on your payment statement as processed by PayPal.

5. Security

  • We take your payment security seriously and use industry-standard SSL encryption technology to protect your sensitive information during online transactions.

  • PayPal further provides buyer protection for eligible transactions to safeguard your purchases against unauthorized charges or fraud.

  • We recommend monitoring your PayPal account and transaction history regularly for any suspicious activity and contacting us immediately if you notice discrepancies.

6. Payment Issues and Disputes

  • If you encounter any problems during payment processing, such as failed transactions or billing errors, please contact us immediately at lonckebetti@hotmail.com.

  • Our customer support team is committed to assisting you promptly to resolve payment issues or provide guidance.

  • In case of payment disputes or chargebacks initiated through PayPal, we reserve the right to suspend or cancel orders until the matter is resolved.

7. Order Cancellation and Refunds

  • Orders paid for but subsequently canceled according to our Return Policy will be refunded via the original payment method.

  • Refund processing times may vary depending on your bank or payment provider.

  • Shipping fees are generally non-refundable unless the cancellation or return is due to an error on our part.

By making a purchase on Chicyour, you acknowledge that you have read, understood, and agree to comply with this Payment Policy.