Payment Policy

At Maswam, ensuring the security and convenience of your transactions is our highest priority. To provide a seamless and trustworthy shopping experience, we exclusively accept PayPal as our sole payment method. This choice reflects our commitment to protecting your financial information and simplifying the checkout process.

Accepted Payment Method

PayPal
PayPal allows you to pay using a variety of funding sources linked to your account, including your PayPal balance, bank accounts, and credit or debit cards. This flexibility ensures you can choose the payment option that works best for you, while PayPal’s secure system safeguards your sensitive data throughout the transaction.

Why We Accept Only PayPal

By exclusively accepting PayPal, we leverage the benefits of a globally recognized and trusted payment platform, including:

Secure Transactions with Advanced Encryption: PayPal employs industry-leading encryption technology and fraud detection systems, ensuring your personal and payment information remains confidential and protected from unauthorized access.
Fast and Reliable Payment Processing: Payments are verified almost instantly, allowing us to begin preparing your order promptly without unnecessary delays.
Comprehensive Buyer Protection: PayPal’s buyer protection policy offers reimbursement in cases of unauthorized transactions or if the product is not received as promised, providing you with peace of mind throughout your purchase.
Global Reach and Currency Support: PayPal supports multiple currencies and is accepted worldwide, enabling customers from various countries to shop easily and confidently with us.

Important Payment Information

Payment Exclusivity: We do not accept alternative payment methods such as direct credit card payments outside PayPal, bank transfers, cash on delivery, or third-party payment platforms like Alipay, WeChat Pay, or others.
Full Payment Required: Orders will only be processed after full payment has been successfully received via PayPal. Partial payments or deferred payments are not accepted.
Payment Confirmation: Once your payment is completed, you will automatically receive an email confirmation from PayPal with detailed order and payment information. Please retain this email for your records.
Payment Timing: To avoid delays, ensure that your PayPal account has sufficient funds or a valid, linked payment method before completing your purchase.

Troubleshooting Payment Issues

If your payment fails or is declined, consider the following steps:

Confirm that your PayPal account is fully verified and in good standing.
Check that your linked bank account, credit, or debit card is active, valid, and has sufficient funds.
Try using a different payment source linked to your PayPal account if available.
Clear your web browser cache or attempt the transaction using a different browser or device.
Ensure your internet connection is stable during the checkout process.

If you continue to experience problems and the payment cannot be completed, your order will be automatically canceled, and no charges will be applied to your PayPal account.

Customer Support

Should you need assistance with payments or have any questions regarding your transaction, please do not hesitate to contact us via our customer service email. We are here to help you resolve issues promptly and ensure a smooth shopping experience.

Thank you for trusting Maswam. We are dedicated to offering you a secure, reliable, and enjoyable shopping journey from start to finish.